The Caregiver’s Quick Guide to Medical Care: How to Navigate Hospital Care, Communication and Services


About The Book

Help! My loved one (or client) is going into the hospital.


Hospitalization can be challenging. If your loved one or care facility client is going into the hospital, there is information that will help prepare you to be an advocate for the patient.

This interactive and step-by-step guide will help you:


  • Learn the definition of important terms in a hospital setting.
  • Find helpful forms to fill in ahead of time to aid in communication with staff. 
  • Discover what questions you should ask about what to expect during and after the treatment.
  • Learn what types of resources and assistance the loved one or client may need at home or in a care facility.


The tools in this resource are designed to instill confidence in navigating hospital care—from intake to communication, to final arrangements.

About The Author

Jody L. Gold

Meet Jody, a resilient professional with a business-college education and a captivating journey in law. Her debut book, Navigating the Clouds: A Courageous Faith Journey through Breast Cancer, showcases her unwavering spirit. Now, introducing The Caregiver’s Guide, a practical, step-by-step guidebook based on personal experience in caretaking. Her passion is to provide others with the simple tools for success as they navigate the process of caring for another. For over three decades, Jody has been married to the love of her life and blessed with three amazing young adult children. Based in the Pacific Northwest, Jody finds solace in downhill skiing, mountain biking, decorating, sewing, and the art of gift giving.

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Quotes from... The Caregiver’s Quick Guide to Medical Care: How to Navigate Hospital Care, Communication and Services

I have found that the kinder you are to all the parties involved, the better the results.


The more you know about the inner workings of how the hospital and staff work together, the more comfortable you will be with all the aspects involved in caregiving and advocating for the patient or loved one.


Special circumstances (never be afraid to ask for what you need).


This term Baseline is vital for a disabled patient or an elderly or infirm patient. It gives the hospital staff the ability to measure a patient’s progress with the starting point being their status when they enter the hospital. Things that the patient needs in his daily care routine or things that are part of the patient’s specific needs should be relayed to the hospital staff by the caregiver upon admission to the hospital.

If the caregiver cannot be with the patient overnight, you can ask for a Sitter to be in the room. The Sitter would also need to be informed of the patient’s Baseline needs. A Sitter is very often used for patients who may be uncomfortable or scared. This is a good option instead of the patient being left alone.


As a side note, you should be aware that the chaplain can be contacted at any time for emotional and spiritual support. They can provide support to not just the patient but to friends and family as well.  I found this to be comforting to the patient and to the family. These are some of the most compassionate and caring people you will ever meet. 


My heart is full of compassion for anyone who is experiencing the pain of losing a loved one. Please don’t think you can do it alone. There are an extensive amount of support and grief services available.

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